大家好,我是IBM国际商业机器科技(深圳)有限公司的Cherry.
现在公司招聘一名韩语系统操作专员,具体的工作要求和职责如下,主要要求:1.非常好的韩语交流能力(工作中需要与韩国IBM的同事,以及客户进行很多沟通)
2.基本的英语听说读写能力.(能接听老外电话及收发英文电子邮件,Above CET-4)
有意者请将简历投到
chenxfsz@cn.ibm.com
以下是我的联系方式
Cherry Chen
Human Resources,
IBM Solution and Services (Shenzhen) Co. Ltd
Office
+86 755)8448 5000-4891
Email :
chenxfsz@cn.ibm.com
IBM Solution Services(Shenzhen)Co.Ltd
6/F,LiMing Buliding,South Area,SZ Hi-Tech Industrial Park,Nanshan District,SZ,PRC 518057
国际商业机器科技(深圳)有限公司
深圳市高新区(科技园)南山科技南一路黎明网络大厦6楼 邮编:518057
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System Operation Specialist – Korean (系统操作专员-韩国语: 1人)
Job Responsibilities: Provide helpdesk support to end users:
-Handle telephone calls, e-mail and fax
-Verify and log every call by following predefined policy and procedure
-Diagnosing problems and determining the severity
-Referring problems to support groups
-Updating the user on the call status, and confirming with the user that problem is fixed
-Ad hoc project and administration support
Job Requirements (Skills/experience)
Excellent command of Korean and Mandarin
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-Excellent communication, telephone manner and interpersonal skills
-Self initiative, pro-active, hard working, good attitude and team player
-Sense of urgency, able to work under pressure, overtime and crisis situation, and at odd hours
-Call Centre & customer service experience is a definite advantage
-College degree, major in Korean
-Previous working experience in Korea preferred
