Company Name: A global leader in silicon industry
Company Information: established in 1943 specifically to explore the potential of silicones, provides performance-enhancing solutions to serve the diverse needs of more than 25,000 customers worldwide. A global leader in silicon-based technology and innovation, offering more than 7,000 products and services.
Job Position: Customer Service Assistant
Job Description:
1. Responsible for carrying out back office support for the company’s CSP’s globally. Work on activities from all geographies and be required to work in a structured and efficient fashion.
2. Must be able to effectively act as a primary backup for another team member and show initiative to help others.
3. Sustained performance needs to be demonstrated.
These will be CSA roles providing support for all geographies.
Activities will include but not be limited to the following
- Order Changes
- Pricing Entry
- Delivery Date updates
- Report creation and distribution
- Order Validation
- Credits Debits & Returns processing
- Customer Portal Access
Job Requirement:
1. Graduate with 2 years customer service experience.
2. Basic computer (email, internet, windows and MS office)
3. Effective verbal and written communications
Use active listening skills
Use language and terminology appropriate to the audience
Be competent in English and Korean – both written and verbal
两年以上客服经验，计算机操作技能，英韩语听书流利。待遇从优。
联系人：周小姐
简历请直接发至：
saturday@c2people.net
MSN:saturday777@sohu.com
电话：021-62363141
